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  • 20-June-2016
    One of the largest conglomerates in the Middle East wanted to enable enhanced productivity, lessen the first-call resolution time while providing management with extensive visibility and 360 views of each interaction
  • 18-April-2016
    Consilium Software Strengthens Executive Team with New Vice President of Sales. Industry star Deepak Mallick brings deep vendor-side experience to drive customer growth and market share
  • 12-April-2016
    Our client is a game changer in the petrochemicals industry, currently building the world’s largest chemical complex in the Gulf, and an aspiring Fortune 500 company. To fuel their expansion, they invested in Consilium UniAgent™ CRM connector
  • 6-April-2016
    A US enterprise in the transportation domain selects Consilium UniAgent as their preferred CTI platform to realize the value of integrating agents' workflow between Cisco Unified Communications Manager and their sales CRM
  • 1-April-2016
    Two new contact centers in Singapore & Kuala Lumpur now Powered by Consilium: Japanese giant runs our routing & IVR on Cisco CCX
  • 30-March-2016
    United States' leading providers of fiber-optic solutions has started using Consilium's UniAgent CRM connector for their Cisco-based contact center with Microsoft Dynamics CRM integration
  • 22-February-2016
    Global leader in Quality of Life services selects Consilium UniAgent for Cisco-Salesforce contact center to improve its customer service experience
  • 8-February-2016
    Consilium expands its engineering team with the appointment of director of engineering and senior product manager for empowering the innovation labs for growth and development
  • 28-January-2016
    Consilium designed and implemented Cisco workforce optimization solution goes live at a housing board’s contact centre in Canada
  • 11-January-2016
    Consilium once again implements Cisco UCCE solution and Consilium UniAgent for Siebel at Malaysia’s largest automobile company’s global contact center
  • 9-January-2016
    Trinidad and Tobago government’s utility division implements a Cisco UCCE-CVP solution delivered by Consilium in partnership with Cisco CALA partner
  • 2-November-2015
    Consilium Software Advances to Preferred Solution Partner Within the Cisco Solution Partner Program
  • 21-September-2015
    Consilium Software, a premier provider of Unified communications and Contact center solutions, Advances to Preferred Solution Partner Within the Cisco Solution Partner Program
  • 18-September-2015
    UniCampaign™ has successfully passed Cisco Interoperability Verification Testing (IVT) under the Cisco DevNet program. By demonstrating compliance through IVT, Consilium can now promote UniCampaign™ as Cisco Compatible
  • 17-September-2015
    Consilium unveils UniCampaign, an automated and centralized campaign and list management solution, significantly decreasing manual involvement and enhances Cisco outbound contact center capabilities
  • 20-April-2015
    Consilium successfully demonstrates video contact center to Malaysian bank with Cisco Remote Expert and Cisco CVP Video In Queue (ViQ)
  • 2-February-2015
    A global payment processing company has selected Consilium UniAgent to fully integrate their Cisco contact center operations with Salesforce. The solution will improve customer experience and agent productivity.
  • 28-January-2015
    Impressive live demo of Consilium UniAgent for Cisco-Salesforce takes centre stage in today's Cisco Customer Collaboration presentation to one of India's top 3 online retailers. UniAgent is now at the Cisco Sydney Customer Briefing Centre.
  • 26-January-2015
    Consilium UniAgent 4.0, an upcoming release that sports browser based integration and other enhancements
  • 8-January-2015
    Consilium wins again in Kuwait with a Cisco customer collaboration government sector project. Solution will enhance government eServices
  • 15-December-2014
    Consilium launches UniWallboard, highly configurable dashboards for up-to-the-minute monitoring of contact center metrics.
  • 8-December-2014
    Malaysian Fortune 75 company’s contact center goes live, powered by Consilium Uni™ products and turn-key Cisco contact center design & build services
  • 1-December-2014
    Consilium Software announces GA of UniAgent™ version 3.3, adding localization of UI and real-time agent dashboards.
  • 7-October-2014
    CIO Review has identified Consilium Software as one of the 20 most promising UC Companies, as a provider of UC provisioning and management apps
  • 21-July-2014
    Consilium UniAgent CTI connector solution has been prominently featured in the Enterprise Software Product Excellence Matrix (PEM) report, titled “Indian Enterprise Software Products – On Accelerated Growth Path”
  • 12-June-2014
    Mordor Intelligence, a client-centric market research and consulting firm, identified Consilium Software as key challenger in UCaaS domain.
  • 3-June-2014
    Consilium Software Launches UniAgent™ on Salesforce1 AppExchange, the World's Leading Business Apps Marketplace
  • 10-March-2014
    Madhusudan Narahari an industry veteran, joined Consilium as Senior Director- Engineering, driving the product management of its UC products UniSuite
  • 6-March-2014
    Seeking high traction towards its cloud fulfilment platform, Consilium names Shashi Shankar as Cloud Architect driving its UCaaS platform.
  • 20-February-2014
    Consilium Software successfully deploys UniInsight – reporting tool for a large interactive media enterprise in Australia.
  • 18-February-2014
    Consilium UniAgent™ got listed on Salesforce.com and is now accessible through its AppExchange marketplace.
  • 27-January-2014
    Consilium Software launches its next generation of CTI connector for OpenCTI with added Supervisor functionality.
  • 21-January-2014
    Consilium Software expands its operation in ASEAN to manage its increasing client base by hiring of additional technical hands. The new facilities would further improve our 24x7 NOC and operations.
  • 13-January-2014
    Consilium software continues Strategic Growth with Expansion of its CoE innovative lab for UC solutions.
  • 6-January-2014
    Consilium Software implements a complex multi-site Cisco CC for large Contact Center in Philippines.
  • 18-November-2013
    Consilium Software Participates in 'Dreamforce 2013' in San Francisco.
  • 15-November-2013
    Consilium Software achieves coveted ISV partner status with Salesforce
  • 6-November-2013
    Consilium Software achieves Advanced Collaboration Architecture Specialization in Malaysia.
  • 5-November-2013
    Consilium Software strenghtens its employee base across Malaysia and APAC with increase in customer traction
  • 4-November-2013
    Consilium Software deploys UniAgent(TM) for a leading Newspaper in Taiwan
  • 23-October-2013
    Consilium commences project for a leading Commercial Bank in Thailand
  • 17-October-2013
    Consilium Software won the “Frost and Sullivan Asia Pacific Best Practices Awards - 2013” in Unified Communication space.
  • 15-October-2013
    Consilium Software deploys UniAgent(TM) for mass media company in Europe
  • 11-October-2013
    Consilium Software features in NASSCOM Emerge50 - 2013
  • 10-October-2013
    Consilium Software deploys UniAgent(TM) for one of the world's leading suppliers of acrylics in USA.
  • 23-September-2013
    Consilium Names Dhananjay Prasad as Vice President, Technical Services and Strategic Alliances
  • 10-September-2013
    Consilium Software wins large Contact Center project in Philippines with sites across USA.
  • 6-September-2013
    Dixit Bhavsar joins Consilium Software as Project Director, Unified Communications.
  • 27-August-2013
    Consilium Software Awarded High-End Cisco Contact Center Partner Status in Thailand, Appoints Country Manager
  • 30-May-2013
    Consilium Software Inc officially renewed as a Cisco ATP - Unified Contact Center Enterprise Partner in INDIA SUB-CONTINENT
  • 12-April-2013
    Consilium Software at the 2013 Cisco APAC Contact Centre Partner Sales Summit
  • 27-March-2013
    Consilium Software wins Frost & Sullivan's 2013 Asia Pacific Entrepreneurial Company of the Year for Unified Communications
  • 14-January-2013
    Consilium welcomes Aman Basra onboard as Vice President, Solutions
  • 23-November-2012
    Consilium Software becomes Cisco Premier Certified Partner in Malaysia
  • 2-November-2012
    Consilium Software completes 5 Glorious Years of Innovation, Excellence and Unified Success across the globe
  • 13-September-2012
    Consilium Software named as winner in 2012 Red Herring Asia's Top 100 most innovative and promising companies
  • 4-September-2012
    Consilium achieves Advanced Collaboration Architecture Specialization with Cisco Systems in Malaysia
  • 21-August-2012
    Consilium Software has been chosen as a 2012 Red Herring Top 100 Asia Award Finalists
  • 23-July-2012
    Consilium Software strengthens its presence in APAC with the opening up of its new office in Malaysia at Kuala Lumpur
  • 16-July-2012
    Consilium Software and CallScripter have signed key contract agreement ensuring to deliver great overall customer experience
  • 13-June-2012
    Consilium Software makes large investments to expand its business operations in India
  • 16-April-2012
    Consilium announces release of Cisco certified CCX- Salesforce interface.Consilium UniAgent™- Salesforce CRM connector for UCCX is provides tight front-end integration between the Cisco Agent Desktop (CAD) application & Salesforce.com
  • 9-April-2012
    Consilium offers Powerful Web Collaboration solution- Cisco WebEx. Consilium UniTools™ framework enables WebEx integration with your existing UC solutions including 3rd party applications, CRM's and Learning solutions enriching the overall online experience.
  • 27-January-2012
    Consilium launches Unisocial™, An Enterprise Social Media Solution
  • 25-November-2011
    Korean global electronics and telecommunications company switches to Cisco Unified Communications from Consilium Software
  • 21-November-2011
    Leading Asian airline rolls out Cisco Web Interaction Manager with Consilium UniWeb adapter for Microsoft Dynamics CRM

Consilium Software’s product portfolio aims to provide all the elements needed for complete cloud as well as....