Overview

Consilium UniCRM™ delivers an all-encompassing CRM solution to transform customer interactions, streamline sales processes, and enhance customer service. UniCRM™ ensures efficient relationship management and heightens customer satisfaction. It seamlessly integrates with Cisco Webex Contact Center (WxCC) Desktop and provides unified communication management, facilitating smooth and effective customer interactions. Its robust analytics and real-time communication tools empower businesses to make data-driven decisions and maximize lead conversion.

Key Features

Task and Team Activity Management.
Data-Driven Decision Making
Ticketing Tool
Centralized Customer Information Management
Knowledge Base Accessibility

Use Cases

Open ticket.
Define SLA
Assign ticket to an agent

Onboarding Guides

Consilium UniCRM™ Onboarding Guide

Screenshots

UniCRM™ Dashboard

Open Ticket

Registered List of customers

To use Consilium UniCRM™, you will need a Webex Contact Center license and a Consilium UniCRM license. To book a demo, pricing and subscription options,
please send an email to sales-support@consiliuminc.com.

To Get Started

For More Information : sales-support@consiliuminc.com