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Sr Dev/Associate Technical Lead/Lead

Job Code: STL001

Location: New Delhi

Apply at: careers@consiliuminc.com

Consilium Software is an enterprise software company, our software greatly improves customer's experience through real-time integration, control & orchestration of multi-channel communications solutions. Consilium specializes in Business Communication Operation management (BCOM), Computer Telephony Integration (CTI) and Customer Relationship Management (CRM) integration. Consilium is also an Independent Software Vendor for Cisco's unified communications and contact center solutions

Sr Dev/Associate Technical Lead/Lead

About Consilium Software:

Founded in 2007 in Singapore, Consilium Software and our Uni™ digital customer engagement platform have helped over 1,000 companies in more than 110 countries connect their employees with customers. Our choice of cloud-based and on-premise software powers 3 billion-plus interactions each year, simplifying the management of voice, video, and digital channels.

Consilium conceives, develops and delivers enterprise software for unified communications (UC) and contact centers to power transformative Customer Experience Management (CEM.) Our software adds CRM integration, service automation, and insight into leading collaboration technology vendors. Consilium UniCloud™, UniAgent™, UniCampaign™, UniDashboard™, UniRSM™, and UniVCX™ products enhance the performance and productivity levels of enterprise customers and service providers. Our solutions go beyond omnichannel to merge the contact center and CRM, creating fluid experiences with artificial intelligence (AI), bots and Robotic Process Automation (RPA.) Consilium is led by practitioners who have differentiated customer experiences through every major cycle of evolution for 32 continuous years. Consilium Software is incorporated in Singapore, with software development and engineering labs in India, and subsidiaries and branch offices in Malaysia (Kuala Lumpur), Taiwan (Taipei City), Indonesia (Jakarta), Thailand (Bangkok), Australia (Melbourne) and Canada (Toronto.).

We encourage you to visit our website https://www.consiliuminc.com before the interview to get an overview of our company and products.

Consilium Software Products Road Map

Consilium Software’s products are the foundation of our solutions portfolio and provide all the elements needed for enterprise unified communications, customer interaction management, and business intelligence. These would primarily be in the area of

  • Cloud and Premise based contact center applications, Artificiel Intelligence (AI)
  • Video Chat, Virtual Assistant
  • Enterprise UC Applications
  • Mobile apps
  • CTI Applications
  • Analytics and Business Intelligenc
  • About Consilium Technology Innovation Centre

    Consilium Technology Innovation Labs (CTIL) is a registered body which is responsible for the R&D efforts of in-house products. Key focus on Product development, Custom development, Business Analytics, SIP applications, Cloud computing and CRM application development

    Job brief:-

    We are looking for a .Net developer to build software using languages and technologies of the .NET framework. Person will be responsible for writing quality code for an enterprise cloud SAAS application for Unified communications domain. The product being developed is already used by some of the largest cloud and UC customers worldwide. Person will create new modules from scratch, configure existing systems and provide user support. In this role, one should be able to write functional code with a sharp eye for spotting defects. He/she should be a team player and excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we’d like to meet you. The technology boundary is not just limited to .NET but includes Cloud, AI and Unified communications technologies.

    Responsibilities:-

  • Participate in requirements analysis
  • Collaborate with internal teams to produce software design and architecture
  • Write clean, scalable code using .NET programming languages
  • Test and deploy applications and systems
  • Revise, update, refactor and debug code
  • Mentor the team member on design and implementation
  • Technical R & D required on new tools and technologies
  • Improve existing software
  • Develop documentation throughout the software development life cycle (SDLC)
  • Serve as an expert on applications and provide technical support
  • Client handling
  • Experience Required:

  • 4-8 years of experience
  • Skills Required:

    Mandatory

  • ASP.NET MVC,
  • WCF Rest Web Services, SOAP service
  • C# with strong threading concepts
  • Strong in JS with Angular,
  • Entity Framework,
  • Strong in OOPS,
  • Strong in R & D,
  • Strong in low level technical designing,
  • Strong debugging and troubleshooting skills
  • Strong in Windows service,
  • Strong in SQL server, with performance tuning and good understanding of concurrency and locks
  • Good communication skill
  • Desired

  • Knowledge of Unified communications software like CUCM, UCCE
  • IoC Container(Unity),
  • Octopus deployment,
  • Jira & Confluence,
  • Knowledge of Cloud Computing preferably AWS
  • Knowledge of Microservices/distributed architecture fundamentals
  • NuGet packages
  • Other Behavioral / Attitude aspects:

  • Dynamic, self-motivated and self-driven
  • Fast learner
  • Eager to learn new technology/tools
  • Team Player
  • Having a sense of ownership.
  • Be willing to travel periodically, both Domestic and International
  • Location – New Delhi
  • Qualifications / Proficiency –B.Tech, B E or MCA
  • Compensation – As per Industry standards
  • Working at Consilium Software

    We asked our people what they love about working with Consilium Software. They said they liked working for a company that is big enough to be a force on the global stage, yet small enough for one person to make a difference. You are not just a number or a name on an org chart. We feel every employee can make a difference and be part of collaborating to build products that are trusted by Fortune-list customers and governments. That’s what we are always trying to deliver as a culture for the team. Having the ability to make a visible difference comes with a high level of responsibility, and we understand that not everyone gets excited about that. In our interviews we make sure you find out what we are and what we are not, to ensure that Consilium is just as good a fit for you, as you are for Consilium!