About Consilium Software:
Founded in 2007 in Singapore, Consilium Software and our Uni™ digital customer engagement platform have helped over 1,000 companies in more than 110 countries connect their employees with customers. Our choice of cloud-based and on-premise software powers 3 billion-plus interactions each year, simplifying the management of voice, video and digital channels.
Consilium conceives, develops and delivers enterprise software for unified communications (UC) and contact centers to power transformative Customer Experience Management (CEM.) Our software adds CRM integration, service automation and insight to leading collaboration technology vendors. Consilium UniCloud™, UniAgent™, UniCampaign™, UniDashboard™, UniRSM™ and UniVCX™ products enhance the performance and productivity levels of enterprise customers and service providers. Our solutions go beyond omni-channel to merge the contact center and CRM, creating fluid experiences with artificial intelligence (AI), bots and Robotic Process Automation (RPA.) Consilium is led by practitioners who have differentiated customer experiences through every major cycle of evolution for 32 continuous years. Consilium Software is incorporated in Singapore, with software development and engineering labs in India, and subsidiaries and branch offices in Malaysia (Kuala Lumpur), Taiwan (Taipei City), Indonesia (Jakarta), Thailand (Bangkok), Australia (Melbourne) and Canada (Toronto.).
We encourage you to visit our website https://www.consiliuminc.com before the interview to get an overview of our company and products.
Consilium Software Products Road Map
Consilium Software’s products are the foundation of our solutions portfolio and provide all the elements needed for enterprise unified communications, customer interaction management and business intelligence. These would primarily be in the area of
Cloud and Premise based contact center applications, Artificiel Intelligence (AI)
Video Chat, Virtual Assistant
Enterprise UC Applications
Analytics and Business Intelligenc
Develop new user-facing features
Build reusable code and libraries for future use
Ensure the technical feasibility of UI/UX designs
Optimize applications for maximum speed and scalability
Assure that all user input is validated before submitting to back-end services
Collaborate with other team members and stakeholders
Basic understanding of web markup, including HTML5 and CSS3
Good understanding of asynchronous request handling, partial page updates, and AJAX
Proficient understanding of cross-browser compatibility issues and ways to work around such issues
Proficient understanding of code versioning tools, such as Git / SVN
Good understanding of browser rendering behaviour and performance
Other Behavioural / Attitude aspects:
Dynamic, self-motivated and self-driven
Having a sense of ownership.
Be willing to travel periodically, both Domestic and International
Qualifications / Proficiency –B.Tech, B E , BCA or MCA
Location – New Delhi