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Industry Focus

ITES

We deliver novel technology solutions that enable agility, eases business process management and gain knowledgeable insight from performance data helping you meet the needs of customers today and tomorrow.

Energy& Utilities

We maximize your performance which in turn leads to cost saving and higher ROI. Consilium design and deployed workforce management solution enable you to implement Omnichannel contact strategy.

Automotive, Maritime,& Transportation

We deliver innovative and tailor-made Unified Communications and Contact center solutions that help you to modernize and re-enable systems and operations, and in turn maximizing operational efficiencies.

BFSI

Consilium developed Uni™ products for integrations between telephony and banking applications (Core banking application, Credit and Debit Card systems, TPIN authentication system). We also help you create custom telephony IVR for your unique requirements. With years of IVR software development experience, Consilium has helped BFSI’s around the world increase profitability and decrease overhead.

Government

Government serves better with the right technology and client-centric partner. We aid public sector organizations in delivering better services to citizens. Consilium offers Uni™ products for actionable insights into contact center performance and enhance customer trust through its callback and campaign management solution.

Retail and Ecommerce

The Omni-channel contact center is a crucial interaction point for building customer loyalty and strengthening brand. Scheduling and blended solutions from Consilium make it easier to respond to fluctuating demand day-to-day and hour-to-hour. Analytics provide more insight into buying behaviours to boost revenue opportunities.

Telecommunication

Consilium supports deployment options such as on-premise implementations and software-as-a-service, along with Omnichannel support.