Consilium Innovation Technology Lab (CITL) is a state-of-the-art innovative product research and development center that develops visionary, innovative, and tailor-made products for enterprises and contact centers in the unified communication and contact center space.
Consilium lab provides the right environment to pilot new solutions, test emerging technologies, engineer innovative Unified Communication solutions, support custom application development, and application engineering to meet emerging challenges in the UC&CC space.
- Operational since 2007
- Cisco Early Field Trial (EFT) Partner for Collaboration
- Continuous development of innovative and new solutions in the UC&CC space to optimize Customer Engagement, get deeper insight into contact center operations, and simply UC services management
- Offers variety of testing, validation, automation and development, and services to "Cisco" & our business partners. The Lab has a combined expertise of 250+ person-years of experience across all facets of UC&CC