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UniCloud™ UC & CC provisioning

Addresses your UC&CC interoperability, service management, and administration needs through
our automated cloud fulfilment platform

Consilium's Business Communication Operation Management platform, UniCloud™, allows easy transition of your unified communications and contact center applications to cloud-based delivery, empowers service providers and enterprises to quickly achieve their UC goals through extensive integration options and analytics, and simplify MACD (Move, Add, Change, and Delete) delivery across vendors. Consilium has increased the scope of its flagship product to include Cisco Spark, Cisco WebEx, Skype for Business and Exchange.

UniCloud™ provides business workflow process for provisioning, self-care, migration, monitoring, analytics and billing in a multi-vendor environment. With both cloud and premise-based solutions, UniCloud™ continues to deliver the highest levels of customer satisfaction, ease of use, and manageability while bringing down the total cost of ownership

Consilium UniCloud™ offerings

A cohesive multi-vendor fulfilment management platform

Reduced business application integration complexity

Scalable and high availability (HA) architecture

Accelerated provisioning and delegation control of user MACD administration

Consilium UniCloud™ Modules

UC services
Provisioning module

Contact Center Services
Provisioning module

Self-service
module

Analytics module

Consilium UniCloud™ Deployment Model

Cloud Based UC Management

On-premise UC Management

Access Levels

Offers Role Based Access to restrict users to their specific device pools

  • Cloud Administrator
  • Org. Administrator
  • End User

Integrations

  • Billing Systems
  • CRM systems
  • Ticketing systems

UC & CC Application Suite Supports

Consilium UniCloud™ curently support Cisco UCCE, and PCCE


It will soon extend support for

Cisco WebEx, Cisco Spark, Microsoft Lync, Microsoft Exchange, Skype for business, and Avaya

Unique Solution

UniCloud™ offers unique solution for Large Enterprise customers and Service Providers

Large Enterprises

Enterprises are able to deploy and manage their UC services with ease with our comprehensive toolset that takes care of Day-to-day operations and self-care

Service Provider

Service Providers are offered with delegated UC management and administration portal for successfully managing multiple user and technology

Features

  • Multivendor Management
  • Multi-tenancy Management
  • Move, Add, Change, and Delete
  • User and Device Management
  • Extension Management
  • RESTful API’s
  • Provisioning of UC and CC
  • Migration services
  • Brownfield Deployment
  • Bi-Directional Syncing using Nightly Sync
  • Billing, Ticketing, and Monitoring
  • Active Directory Integration and Single Sign-on
  • Dial-plan Management
  • Workspace device support
  • Reporting
  • Data Mastery/Template configuration per customer

Why Choose Consilium UniCloud™ UC & CC provisioning

Already deployed for over a million seats

Easily customizable to suite your Unified Communication requirements

Vendor Agnostic platform and Offers widespread integration with various IT systems through REST APIs

Datasheet

Check out how Consilium's UniCloud™ UC & CC provisioning helped to achieve better ROI on operations.