Consilium developed Uni™ products for integrations between telephony and banking applications (Core banking application, Credit and Debit Card systems, TPIN authentication system). We also help you create custom telephony IVR for your unique requirements. With years of IVR software development experience, Consilium has helped BFSI’s around the world increase profitability and decrease overhead.
Government serves better with the right technology and client-centric partner. We aid public sector organizations in delivering better services to citizens. Consilium offers Uni™ products for actionable insights into contact center performance and enhance customer trust through its callback and campaign management solution.
Retail and Ecommerce
The Omni-channel contact center is a crucial interaction point for building customer loyalty and strengthening brand. Scheduling and blended solutions from Consilium make it easier to respond to fluctuating demand day-to-day and hour-to-hour. Analytics provide more insight into buying behaviours to boost revenue opportunities.