Partner Sales Enablement Training Series-3 on Consilium Cisco SolutionsPlus Products
We invite you to join us for Series-III of the Consilium Partner Sales Enablement training.
In this series, we will look at how UniCloud is used to provision, manage and automate the delivery of the entire Cisco Collaboration solutions portfolio, covering both UC and contact centers. Next, we cover the latest in Consilium’s use of Task Routing in our SolutionsPlus products to integrate digital non-voice channels with Cisco contact center routing, queuing and reporting to create a seamless omni-channel experience.
Date: 10th October 2017
Time: 2:30 pm SGT | 12:00 pm IST
Duration: 1 hour
Attend Virtual Training: Via Cisco WebEx livecast
Cost: Free to Cisco Collaboration partners
UniCloud™ is natively designed for traditional, on-premise Cisco architectures and used to provision Cisco CUCM, Unity Connection (CUC) and IM&P (CUPS) and the Cisco CCE and CCX contact centre solutions. UniCloud enables fast, high-volume onboarding of UC and CC users using templates, on-premise to cloud migration, and provisioning, administration and management of UC and CC from one unified tool.
In this session, you will learn:
- Overview of Consilium UniCloud™ a Cisco SolutionsPlus Offering (CS-APPS)
- Task Routing to improve customer engagement across non-voice channels
- UniDashboard™ latest updates
- Regional contacts and references