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Cisco WebexOne 2020, premier digital collaboration conference, Dec. 8-10 is sponsored by Consilium Software

  • 2020-12-08
  • Online

WebexOne is the premier digital collaboration conference, bringing together the best of Cisco Contact Center Summit, the Cisco Collaboration Summit, and Broadsoft Connections into a single event. With more than 30 customer and partner sessions, and some luminating keynotes from thought leaders and celebrities, WebexOne is set to be the highlight of our virtual calendar this year.

Since 2007, Consilium Software and our Uni™ digital customer engagement platform have helped over 1,500 companies in more than 110 countries in collaboration with Cisco and this year we are proud sponsors at WebexOne. Join us for this two-day immersive experience exploring the power and magic of collaboration which will remains our focus in the year ahead. Watch out for our UniSuite™ product videos that will play between Cisco's sessions, and check out our sessions on UC and CC portfolio after this event that can go beyond omni-channel experience to merge the contact center and CRM, creating fluid experiences with artificial intelligence (AI), bots and Robotic Process Automation (RPA).

Registration for the event is free and open now, just click here to be taken to the WebexOne homepage


Series-1 – Cisco CX Partner Success with Consilium

Part-2 –Provisioning, Outbound Campaign Management, AI enabled Chatbot and Video CX Products

  • 2020-11-26
  • Online via WebEx

Consilium Partner Webinars feature live demonstrations, customer use cases, and real-time Q&A sessions with Consilium experts.

Agenda:

  • Managing provisioning of Cisco UC and contact center platforms with the single-pane-of-glass Consilium UniCloud™ multi-tenant platform.
  • Managing outbound contact strategies across voice, email, and SMS with Consilium UniCampaign™ List & Campaign Management.
  • Adding live video collaboration to Cisco CCE and CCX with UniVCX™ and UniChAI™ AI-enabled chatbot
  • Using Cisco dCloud to demo Consilium products
  • Kahoot quiz to add some fun to learning and help you retain information
  • $100 of prizes to be won across quiz winners and a lucky draw based on registering and attending the Consilium Partner Webinar Series
  • When: Thursday, November 26th, 2020

    Time: 1.00pm Singapore Time (10.30 AM IST)

    Register Now


    Part-1: Contact Center Agent-Focused Products

    • 2020-11-19
    • Online via WebEx

    Understand our agent productivity improvement products: Consilium UniAgent™ CRM CTI Connectors, UniContext™ for a 360° view of omni-channel customer journey, and our AI-enabled UniChAI™ conversational bots Understand our agent monitoring products: Consilium UniDashboard™ real-time monitoring and UniRSM™ remote silent monitoring and coaching Selling with Consilium: Understand how our sales organization is structured and how to engage with Consilium and Cisco teams. Nailing the Demo: Establish a demo pre-work strategy and learn how to deliver demos that make an impact.

    Join us in this exclusive webinar to learn

    When: Thursday, November 19th, 2020

    Time: 1.00pm Singapore Time (10.30am IST)

    Duration: 1 hour

    Ragister Now


    Partner Sales Enablement Training Series-5 on Consilium Cisco SolutionsPlus Products

    • 2018-06-19
    • Online via WebEx

    Register today for part 5 of our webinar series on June 19th to learn about the new capabilities of Consilium UniSuite™ for omnichannel interaction, proactive customer engagement, team collaboration, quality control, analytics and self-service.