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Partner Sales Enablement Training Series-IV on Consilium Cisco SolutionsPlus Products

  • 2017-12-08
  • WebEx

In this session, we will speak on combining monitoring and whisper features to monitor agents, queues or problem calls, and the power of life-of-call analytics. 

For registration, click here


Consilium Advances Cisco Contact Center Capability in ASEAN

  • 2017-10-06
  • Singapore, Malaysia, Indonesia, Philippines

Consilium to support local partners and clients to accelerate Customer Collaboration Solutions towards Cisco Connected Digital Experience Goal


Consilium Simplifies Multichannel Outbound Engagement Strategy with UniCampaign 4.0

  • 2017-09-07
  • Singapore, India and Canada

Consilium’s UniCampaign™ 4.0 features innovation centered on driving greater customer loyalty and better multichannel customer experiences


Consilium Software, Indonesia is Cisco's Authorized Technology Provider (ATP) for UCCE

  • 2017-08-08
  • Indonesia, Singapore

Consilium Software, Indonesia is Cisco's Authorized Technology Provider (ATP) for UCCE, the high-end enterprise contact-center solution, effective August 1st. Eager to work with Cisco and partners for aggressive growth in the new FY


Consilium Announces UniAgent 5.5 with Cisco Omnichannel and Salesforce Lightning Experience

  • 2017-07-21
  • Singapore, India and Canada

Consilium’s UniAgent™ 5.5 is available on Cisco’s Global Price List (GPL) and Salesforce AppExchange


Consilium’s Collaboration Software Products are now Orderable from Cisco under Cisco SolutionsPlus

  • 2017-04-12
  • Singapore, India and Canada

Cisco to resell Consilium’s UniAgent, UniCampaign™, UniDashboard™ and UniCloud™ products on Cisco’s Global Price List (GPL)


Consilium Enters its 10th Year as Cisco Contact Center Specialist Partner

  • 2017-01-24
  • India, Singapore, Canada

Consilium Software, the unified communications software company specializing in on-premise and cloud solutions for enterprises and contact centers, today announced that it has once again earned the designation of Cisco Systems’ Advanced Collaboration Architecture Specialization, certified as a Cisco Cloud Collaboration partner, and made sizable new investments to mark its decade-old partnership with Cisco.


Tropo Integration

  • 2016-09-24

Give your application/site voice/text capability using powerful Tropo voice services, all without having to spend on voice infra within your lab.

Give two-factor authentication, text and voice alert capability to your application. Initiate a call from within your application.

Call recording, conferencing, text to speech all these from your custom application workflow


Services for Cisco CCE-CVP

  • 2016-09-03
  • Trinidad

Trinidad and Tobago government’s utility division implements a Cisco UCCE-CVP solution delivered by Consilium


Spark integration

  • 2016-08-24
  • Canada

Integrate power of collaboration in your application workflow using Cisco Spark APIs.

Create room invite people, search for people, post messages, get messages, get message notification in real time, all from within your application.

Integrate any of these features in your custom business workflow


UniAgent CRM-CTI connector for MS Dyanmics

  • 2016-06-20

One of the largest conglomerates in the Middle East wanted to enable enhanced productivity, lessen the first-call resolution time while providing management with extensive visibility and 360 views of each interaction


Consilium Software Strengthens Executive Team with New Vice President of Sales

  • 2016-04-18
  • India

Industry star Deepak Mallick brings deep vendor-side experience to drive customer growth and market share


Consilium Software Strengthens Leadership Team

  • 2011-01-21
  • Singapore, India

Krishnan's appointment as sales leader and strategic additions to the management team prepares Consilium for the next stage of growth launched last year with the introduction of JAFCO Asia as an investor in the business


Consilium UniCloud™ Certified as Cisco Compatible Under the Cisco Solution Partner Program

  • 0001-01-01
  • Canada, India, and Singapore

Consilium Software, has announced that Consilium UniCloud™, a unified cloud fulfillment platform, has successfully achieved Cisco Compatible status with Cisco Unified Communication Manager and Cisco Unity Connection 11.5. More info at Click here for details 


Consilium Software Inc. renews ATP - Unified Contact Center Enterprise Satellite in MALAYSIA

  • 0001-01-01
  • Malaysia

Consilium Software Inc. has again met the requirements for the ATP - Unified Contact Center Enterprise Satellite program and has demonstrated its qualifications to sell, install, and support customers with ATP - Unified Contact Center Enterprise Satellite products and solutions in MALAYSIA.