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UniAgent™ CTI Connector for Oracle Service Cloud Agent Desktop

  • 2019-09-10
  • Singapore, India and Canada

Consilium Software is a leading Unified Communications Software provider in Contact Center domain. Consilium Software latest release, UniAgent™ for Oracle Service Cloud Agent Desktop, globally available since January 2019, focuses on simplicity, scalability, and connected experience across channels. The user experience is consistent, regardless of the underlying Cisco Contact Center platform (CCX/PCCE/UCCE/HCS). For more information, please visit: Click Here

Consilium Introduces UniRSM™ to Replace End-of-Sale Cisco RSM

  • 2018-04-23 16:46:03.267
  • Singapore, India and Canada

Consilium UniRSM™ is now available on Cisco SolutionsPlus worldwide through Cisco Commerce for ordering from the Cisco Global Price List (GPL.)  Consilium UniRSM™ is designed for Cisco Contact Center Enterprise (Unified CCE and Packaged CCE) environments to provide phone-based real-time monitoring and coaching functions for remote supervisors and managers

Consilium Advances Cisco Contact Center Capability in ASEAN

  • 2017-10-06 16:46:03.267
  • Singapore, Malaysia, Indonesia, Philippines

Consilium to support local partners and clients to accelerate Customer Collaboration Solutions towards Cisco Connected Digital Experience Goal

Consilium Simplifies Multichannel Outbound Engagement Strategy with UniCampaign 4.0

  • 2017-09-07 16:46:03.267
  • Singapore, India and Canada

Consilium’s UniCampaign™ 4.0 features innovation centered on driving greater customer loyalty and better multichannel customer experiences

Consilium Software, Indonesia is Cisco's Authorized Technology Provider (ATP) for UCCE

  • 2017-08-08 16:46:03.267
  • Indonesia, Singapore

Consilium Software, Indonesia is Cisco's Authorized Technology Provider (ATP) for UCCE, the high-end enterprise contact-center solution, effective August 1st. Eager to work with Cisco and partners for aggressive growth in the new FY

Consilium Announces UniAgent 5.5 with Cisco Omnichannel and Salesforce Lightning Experience

  • 2017-07-21 16:46:03.267
  • Singapore, India and Canada

Consilium’s UniAgent™ 5.5 is available on Cisco’s Global Price List (GPL) and Salesforce AppExchange

Consilium’s Collaboration Software Products are now Orderable from Cisco under Cisco SolutionsPlus

  • 2017-04-12 16:46:03.267
  • Singapore, India and Canada

Cisco to resell Consilium’s UniAgent, UniCampaign™, UniDashboard™ and UniCloud™ products on Cisco’s Global Price List (GPL)

Consilium Enters its 10th Year as Cisco Contact Center Specialist Partner

  • 2017-01-24 16:46:03.267
  • India, Singapore, Canada

Consilium Software, the unified communications software company specializing in on-premise and cloud solutions for enterprises and contact centers, today announced that it has once again earned the designation of Cisco Systems’ Advanced Collaboration Architecture Specialization, certified as a Cisco Cloud Collaboration partner, and made sizable new investments to mark its decade-old partnership with Cisco.

Tropo Integration

  • 2016-09-24 16:46:03.267

Give your application/site voice/text capability using powerful Tropo voice services, all without having to spend on voice infra within your lab.

Give two-factor authentication, text and voice alert capability to your application. Initiate a call from within your application.

Call recording, conferencing, text to speech all these from your custom application workflow

Services for Cisco CCE-CVP

  • 2016-09-03 16:46:03.267
  • Trinidad

Trinidad and Tobago government’s utility division implements a Cisco UCCE-CVP solution delivered by Consilium

Spark integration

  • 2016-08-24 16:46:03.267
  • Canada

Integrate power of collaboration in your application workflow using Cisco Spark APIs.

Create room invite people, search for people, post messages, get messages, get message notification in real time, all from within your application.

Integrate any of these features in your custom business workflow

UniAgent CRM-CTI connector for MS Dyanmics

  • 2016-06-20 16:46:03.267

One of the largest conglomerates in the Middle East wanted to enable enhanced productivity, lessen the first-call resolution time while providing management with extensive visibility and 360 views of each interaction

Consilium Software Strengthens Executive Team with New Vice President of Sales

  • 2016-04-18 16:46:03.267
  • India

Industry star Deepak Mallick brings deep vendor-side experience to drive customer growth and market share

Consilium Software Strengthens Leadership Team

  • 2011-01-21 16:46:03.267
  • Singapore, India

Krishnan's appointment as sales leader and strategic additions to the management team prepares Consilium for the next stage of growth launched last year with the introduction of JAFCO Asia as an investor in the business

Consilium UniCloud™ Certified as Cisco Compatible Under the Cisco Solution Partner Program

  • 0001-01-01 16:46:03.267
  • Canada, India, and Singapore

Consilium Software, has announced that Consilium UniCloud™, a unified cloud fulfillment platform, has successfully achieved Cisco Compatible status with Cisco Unified Communication Manager and Cisco Unity Connection 11.5. More info at Click here for details 

Consilium Software Inc. renews ATP - Unified Contact Center Enterprise Satellite in MALAYSIA

  • 0001-01-01 16:46:03.267
  • Malaysia

Consilium Software Inc. has again met the requirements for the ATP - Unified Contact Center Enterprise Satellite program and has demonstrated its qualifications to sell, install, and support customers with ATP - Unified Contact Center Enterprise Satellite products and solutions in MALAYSIA.